Customer Service & Complaint Management Cell
Central Customer Service & Complaints Management Cell (CCS & CMC)

• MD. SHAKIR AMIN CHOWDHURY

  • DMD, Head of CCS & CMC
  • Email: cmc@nrbbankbd.com

• OLI AHAD CHOWDHURY

  • Member
  • Email: cmc@nrbbankbd.com

• SHIHABUL HASAN

  • Member
  • Phone: +8809666456430
  • Email: shihabul.hasan@nrbbankbd.com

• MD HABIBUR RAHMAN

  • Member
  • Phone: +8809666456380
  • Email: mdhabibur.rahman@nrbbankbd.com

For more information, Please contact: cmc@nrbbankbd.com

Zonal Customer Service & Complaints Management Cell (ZCS & CMC)

• BANANI BRANCH

  • Ahmed Ashique Raazi
  • Head of Branch
  • Phone: +8809666457150
  • ashique.raazi@nrbbankbd.com

• BOGURA BRANCH

  • Md Kollol Hossain
  • Head of Branch
  • Phone: +8809666457401
  • kollol.hossain@nrbbankbd.com

• CHATTOGRAM MAIN BRANCH

  • Sarker Mehadhi Reza
  • Head of Branch
  • Phone: +8809666457350
  • sarker.reza@nrbbankbd.com

• CUMILLA BRANCH

  • Mohammad Saiful Islam
  • Head of Branch
  • Phone: +8809666458250
  • mohammadsaiful.islam@nrbbankbd.com

• KHULNA MAIN BRANCH

  • Md Arifuzzaman
  • Head of Branch
  • Phone: +8809666457900
  • arifuzzaman@nrbbankbd.com

• O. R. NIZAM ROAD BRANCH

  • Md Saifuddin Chowdhury
  • Head of Branch
  • Phone: +8809666457600
  • saifuddin.chowdhury@nrbbankbd.com

• PATENGA BRANCH

  • Atikur Rahman
  • Acting Head of Branch
  • Phone: +8809666458100
  • Atikur.Rahman@nrbbankbd.com

• PRINCIPAL BRANCH

  • Asaduzzaman Khan
  • Head of Branch
  • Phone: +8809666457100
  • Asaduzzaman.Khan@nrbbankbd.com

• RAJSHAHI BRANCH

  • Md Kollol Hossain
  • Head of Branch
  • Phone: +8809666458130
  • kollol.hossain@nrbbankbd.com

• SYLHET MAIN BRANCH

  • Proshanto K Singha
  • Head of Branch
  • Phone: +8809666457200
  • ProshantoK.Singha@nrbbankbd.com

Branch Level Customer Service & Complaints Management Desk (BLCS & CMD)

• Ashulia Branch

  • Mohammad Abu Yousufe Murad
  • Head of Branch
  • Phone: +8896666457500
  • abu.murad@nrbbankbd.com

• Ati Bazar Branch

  • Khandker Moniruzzaman
  • Head of Branch
  • Phone: +8809666457850
  • khandker.monir@nrbbankbd.com

• Banani Branch

  • Ahmed Ashique Raazi
  • Head of Branch
  • Phone: +8809666457150
  • ashique.raazi@nrbbankbd.com

• Barishal Branch

  • Md. Jahid Ul Alam
  • Head of Branch
  • Phone: +8809666458775
  • jahid.alam@nrbbankbd.com

• Barlekha Branch

  • Mohammad Arshadul Hoque
  • Head of Branch
  • IP Phone: +8809666458730
  • mohammad.hoque@nrbbankbd.com

• Bhulta Branch

  • Mohammad Khayrul Islam Bhuiyan
  • Head of Branch
  • Phone: +8809666457990
  • khayrul.bhuiyan@nrbbankbd.com

• Bogura Branch

  • Md Kollol Hossain
  • Head of Branch
  • Phone: +8809666457401
  • kollol.hossain@nrbbankbd.com

• Chattogram Main Branch

  • Sarker Mehadhi Reza
  • Head of Branch
  • Phone: +8809666457350
  • sarker.reza@nrbbankbd.com

• Chawk Bazar Branch

  • Md Jahirul Haq
  • Head of Branch
  • Phone: +889666457870
  • jahirul.haq@nrbbankbd.com

• Cumilla Branch

  • Mohammad Saiful Islam
  • Head of Branch
  • Phone: +8809666458250
  • mohammadsaiful.islam@nrbbankbd.com

• Dabidwar Branch

  • Muhammad Khorshed Alam
  • Head of Branch
  • Phone: +8809666458540
  • khorshed.alam@nrbbankbd.com

• Dhanmondi Branch

  • Mohammad Mizanur Rahman
  • Head of Branch
  • Phone: +8809666458220
  • mohammad.mizanur@nrbbankbd.com

• Dilkusha Branch

  • Abdur Rouf Bhuiyan
  • Head of Branch
  • Phone: +8809666457700
  • arouf.bhuiyan@nrbbankbd.com

• Feni Branch

  • Md. Shaiful Islam
  • Head of Branch
  • Phone:+8809666458390
  • shaiful.islam@nrbbankbd.com

• Goalabazar Branch

  • Jasim Uddin
  • Head of Branch
  • Phone: +8809666457250
  • jasim.uddin@nrbbankbd.com

• Gopalganj Branch

  • Md Masum Billah
  • Head of Branch (CC)
  • Phone: +8809666458300
  • mdmasum.billah@nrbbankbd.com

• Hemayetpur Branch

  • Emrul Hasan
  • Acting Customer Service Manager
  • Phone: +8809666457961
  • Emrul.Hasan@nrbbankbd.com

• Hotapara Branch

  • Md Jasim Uddin Sheikh
  • Head of Branch
  • Phone: +8809666457450
  • jasim.sheikh@nrbbankbd.com

• Ishwardi Branch

  • Mahafijul Haque
  • Acting Head of Branch
  • Phone: +8809666458480
  • Mahafijul.Haque@nrbbankbd.com

• JAFLONG BRANCH

  • Md Ferdous Karim Talukdar
  • Head of Branch
  • Phone: +8809666458580
  • ferdous.talukdar@nrbbankbd.com

• JASHORE BRANCH

  • Abu Shafaet Khan
  • Customer Service Manager
  • Phone: +8809666458641
  • abu.khan@nrbbankbd.com

• Joypara Branch

  • Amal Krishna Paul
  • Head of Branch
  • Phone: +8809666457300
  • amal.paul@nrbbankbd.com

• Kadomtoli Branch

  • Sheikh Arifur Rahman
  • Head of Branch
  • Phone: +8809666458450
  • sheikh.rahman@nrbbankbd.com

• Kazirhat Branch

  • Prosanto Kumar Samodder
  • Head of Branch
  • Phone:+8809666458360
  • prosanto.samodder@nrbbankbd.com

• Khulna, Main Branch

  • Md Arifuzzaman
  • Head of Branch
  • Phone: +8809666457900
  • arifuzzaman@nrbbankbd.com

• Laldighirpar Branch

  • Pijush Kumar Sarkar
  • Head of Branch
  • IP: +8809666458050
  • pijush.sarkar@nrbbankbd.com

• Madhapur Branch

  • Md. Maniruzzaman
  • Head of Branch
  • Phone: +8809666458080
  • manir.zaman@nrbbankbd.com

• Medical Road Branch

  • Mohammed Faijul Kabir Choudhury
  • Head of Branch
  • Phone: +8809666458560
  • faijul.choudhury@nrbbankbd.com

• Mirpur Branch

  • Kazi Azizur Rahman
  • Head of Branch
  • Phone: +8809666458500
  • kazi.rahman@nrbbankbd.com

• Mograpara Branch

  • H. M. Masud Rana
  • Acting Head of Branch
  • Phone:+8809666458190
  • masud.rana@nrbbankbd.com

• Moulvibazar Branch

  • Abul Kalam Azad
  • Head of Branch
  • Phone: +8809666457800
  • abulkalam.azad@nrbbankbd.com

• NAYABAZAR BRANCH

  • Gobindo Lal Saha
  • Head of Branch
  • Phone: +8809666458620
  • gobindo.saha@nrbbankbd.com

• O. R Nizam Road Branch

  • Md Saifuddin Chowdhury
  • Head of Branch
  • Phone: +8809666457600
  • saifuddin.chowdhury@nrbbankbd.com

• Pachdona Branch

  • Md. Ziaul Bar Chowdhury
  • Head of Branch
  • Phone: +8809666457650
  • ziaul.chowdhury@nrbbankbd.com

• Pallabazar Branch

  • Mohammad Mohsin
  • Head of Branch
  • Phone: +8809666458020
  • mohammad.mohsin@nrbbankbd.com

• Panchabati Branch

  • Md Rafiqul Islam
  • Head of Branch
  • Phone: +8809666458520
  • rafiqul.islam@nrbbankbd.com

• Patenga Branch

  • Atikur Rahman
  • Head of Branch
  • Phone: +8809666458100
  • Atikur.Rahman@nrbbankbd.com

• Pragati Sarani Branch

  • A. B. Md Noman
  • Head of Branch
  • Phone: +8809666458660
  • md.noman@nrbbankbd.com

• Principal Branch

  • Asaduzzaman Khan
  • Head of Branch
  • Phone: +8809666457100
  • asaduzzaman.Khan@nrbbankbd.com

• PURBACHAL BRANCH

  • Md Iftakharul Islam
  • Head of Branch
  • Phone: +8809666458600
  • iftakharul.islam@nrbbankbd.com

• Rahimanagar Bazar Branch

  • Abu Bakar Siddique
  • Head of Branch
  • Phone: +8809666458160
  • abu.siddique@nrbbankbd.com

• Rajshahi Branch

  • Md Kollol Hossain
  • Head of Branch
  • Phone: +8809666458130
  • kollol.hossain@nrbbankbd.com

• Raozan Branch

  • Md Nurul Hoque
  • Head of Branch
  • Phone:+8809666458420
  • nurul.hoque@nrbbankbd.com

• Satkania Branch

  • Ahsanul Karim
  • Head of Branch
  • Phone: +8809666457750
  • ahsanul.karim@nrbbankbd.com

• Shafipur Branch

  • Md Kutubuddin Munshi
  • Head of Branch
  • Phone:+8809666458330
  • kutubuddin.munshi@nrbbankbd.com

• Sreepur Branch

  • Md. Yousuf Patwary
  • Head of Branch
  • Phone:+8809666458280
  • yousuf.patwary@nrbbankbd.com

• Sylhet Main Branch

  • Proshanto K Singha
  • Head of Branch
  • Phone: +8809666457200
  • ProshantoK.Singha@nrbbankbd

• Uttara Branch

  • Siddique Ullah
  • Head of Branch
  • Phone: +8809666457550
  • siddique.ullah@nrbbankbd.com

• Zajira Branch

  • Md. Ruhul Amin
  • Head of Branch (CC)
  • Phone: +8809666457930
  • r.amin@nrbbankbd.com