NRB Bank Complaint Cell

Customer Service & Complaint Management Cell
Central Customer Service & Complaints Management Cell (CCS & CMC)

MD. SHAKIR AMIN CHOWDHURY
- DMD, Head of CCS & CMC
- Email: cmc@nrbbankbd.com
OLI AHAD CHOWDHURY
- Member
- Email: cmc@nrbbankbd.com
SHIHABUL HASAN
- Member
- Phone: +8809666456430
- Email: shihabul.hasan@nrbbankbd.com
MD HABIBUR RAHMAN
- Member
- Phone: +8809666456380
- Email: mdhabibur.rahman@nrbbankbd.com

For more information, Please contact: cmc@nrbbankbd.com

Zonal Customer Service & Complaints Management Cell (ZCS & CMC)

BANANI BRANCH
- Mohd. Kamal Mustafa
- Head of Branch
- Phone: +8809666457150
- kamal.mustafa@nrbbankbd.com
BARISHAL BRANCH
- Md Jahid Ul Alam
- Head of Branch
- Phone: +8809666458775
- jahid.alam@nrbbankbd.com
BOGURA BRANCH
- Mahafijul Haque
- Customer Service Manager
- Phone: +8809666457401
- Mahafijul.Haque@nrbbankbd.com
CHATTOGRAM MAIN BRANCH
- Sarker Mehadhi Reza
- Head of Branch
- Phone: +8809666457350
- sarker.reza@nrbbankbd.com
CUMILLA BRANCH
- Mohammad Saiful Islam
- Head of Branch
- Phone: +8809666458250
- mohammadsaiful.islam@nrbbankbd.com
FENI BRANCH
- Md Shaiful Islam
- Head of Branch
- Phone: +8809666458390
- shaiful.islam@nrbbankbd.com
JASHORE BRANCH
- Shoumitra Biswas
- Head of Branch
- Phone: +8809666458640
- shoumitra.biswas@nrbbankbd.com
KHULNA MAIN BRANCH
- Md Riaduzzaman
- Head of Branch (CC)
- Phone: +8809666457900
- md.riaduzzaman@nrbbankbd.com
O. R. NIZAM ROAD BRANCH
- Md Saifuddin Chowdhury
- Head of Branch
- Phone: +8809666457600
- saifuddin.chowdhury@nrbbankbd.com
PRINCIPAL BRANCH
- Asaduzzaman Khan
- Head of Branch
- Phone: +8809666457100
- Asaduzzaman.Khan@nrbbankbd.com
RAJSHAHI BRANCH
- Md. Mahatab Hossen
- Head of Branch
- Phone: +8809666458130
- mahatab.hossen@nrbbankbd.com
SYLHET MAIN BRANCH
- Pijush Kumar Sarkar
- Head of Branch
- Phone: +8809666457200
- pijush.sarkar@nrbbankbd.com

Branch Level Customer Service & Complaints Management Desk (BLCS & CMD)

Ashulia Branch
- Md. Ruhul Amin
- Head of Branch
- Phone: +8896666457500
- mdruhul.amin@nrbbankbd.com
Ati Bazar Branch
- Subrata Chandra Das
- Acting Head of Branch
- Phone: +8809666457850
- subrata.das@nrbbankbd.com
Banani Branch
- Mohd. Kamal Mustafa
- Head of Branch
- Phone: +8809666457150
- kamal.mustafa@nrbbankbd.com
Barishal Branch
- Md. Jahid Ul Alam
- Head of Branch
- Phone: +8809666458775
- jahid.alam@nrbbankbd.com
Barlekha Branch
- Mohammad Arshadul Hoque
- Head of Branch
- IP Phone: +8809666458730
- mohammad.hoque@nrbbankbd.com
Bhulta Branch
- Mohammad Khayrul Islam Bhuiyan
- Head of Branch
- Phone: +8809666457990
- khayrul.bhuiyan@nrbbankbd.com
Bogura Branch
- Mahafijul Haque
- Customer Service Manager
- Phone: +8809666457401
- Mahafijul.Haque@nrbbankbd.com
Chattogram Main Branch
- Sarker Mehadhi Reza
- Head of Branch
- Phone: +8809666457350
- sarker.reza@nrbbankbd.com
Chawk Bazar Branch
- Md. Habib Ullah Chowdhury
- Head of Branch
- Phone: +889666457870
- habib.chowdhury@nrbbankbd.com
Cumilla Branch
- Mohammad Saiful Islam
- Head of Branch
- Phone: +8809666458250
- mohammadsaiful.islam@nrbbankbd.com
Dabidwar Branch
- Muhammad Khorshed Alam
- Head of Branch
- Phone: +8809666458540
- khorshed.alam@nrbbankbd.com
Dhanmondi Branch
- Md. Nandit Rahman Tazvi
- Head of Branch
- Phone: +8809666458220
- nandit.tazvi@nrbbankbd.com
Dilkusha Branch
- Abdur Rouf Bhuiyan
- Head of Branch
- Phone: +8809666457700
- arouf.bhuiyan@nrbbankbd.com
Feni Branch
- Md. Shaiful Islam
- Head of Branch
- Phone:+8809666458390
- shaiful.islam@nrbbankbd.com
Goalabazar Branch
- Jasim Uddin
- Head of Branch
- Phone: +8809666457250
- jasim.uddin@nrbbankbd.com
Gopalganj Branch
- K.M Zobaed Iqbal
- Head of Branch (CC)
- Phone: +8809666458300
- zobaed.iqbal@nrbbankbd.com
Hemayetpur Branch
- Md Kutubuddin Munshi
- Head of Branch
- Phone: +8809666457960
- kutubuddin.munshi@nrbbankbd.com
Hotapara Branch
- Md Jasim Uddin Sheikh
- Head of Branch
- Phone: +8809666457450
- jasim.sheikh@nrbbankbd.com
Ishwardi Branch
- Khandakar Md. Zillur Rahman
- Head of Branch
- Phone: +8809666458480
- khandakar.rahman@nrbbankbd.com
Islami Banking Gulshan Branch
- M.M. Mostafizur Rahman
- Head of Branch
- Phone: +8809666458680
- m.mostafizur@nrbbankbd.com
JAFLONG BRANCH
- Md Ferdous Karim Talukdar
- Head of Branch
- Phone: +8809666458580
- ferdous.talukdar@nrbbankbd.com
JASHORE BRANCH
- Shoumitra Biswas
- Head of Branch
- Phone: +8809666458640
- shoumitra.biswas@nrbbankbd.com
Joypara Branch
- Bivash Chandra Kundu
- Acting Head of Branch
- Phone: +8809666457300
- bivash.kundu@nrbbankbd.co
Kadomtoli Branch
- Md. Yousuf Patwary
- Head of Branch
- Phone: +8809666458450
- yousuf.patwary@nrbbankbd.com
Kazirhat Branch
- Abu Shafaet Khan
- Head of Branch
- Phone:+8809666458360
- abu.khan@nrbbankbd.com
Khulna, Main Branch
- Md. Riaduzzaman
- Head of Branch (CC)
- Phone: +8809666457900
- md.riaduzzaman@nrbbankbd.com
Laldighirpar Branch
- Proshanto K Singha
- Head of Branch
- IP: +8809666458050
- ProshantoK.Singha@nrbbankbd.com
Madhapur Branch
- Md. Maniruzzaman
- Head of Branch
- Phone: +8809666458080
- manir.zaman@nrbbankbd.com
Medical Road Branch
- Mohammed Faijul Kabir Choudhury
- Head of Branch
- Phone: +8809666458560
- faijul.choudhury@nrbbankbd.com
Mirpur Branch
- Abu Taher Muhammad Faizul Haque
- Head of Branch
- Phone: +8809666458500
- taher.haque@nrbbankbd.com
Mograpara Branch
- Md. Rafiqul Islam
- Head of Branch
- Phone:+8809666458190
- rafiqul.islam@nrbbankbd.com
Moulvibazar Branch
- Abul Kalam Azad
- Head of Branch
- Phone: +8809666457800
- abulkalam.azad@nrbbankbd.com
NAYABAZAR BRANCH
- Mohammad Abu Yousufe Murad
- Head of Branch
- Phone: +8809666458620
- abu.murad@nrbbankbd.com
O. R Nizam Road Branch
- Md Saifuddin Chowdhury
- Head of Branch
- Phone: +8809666457600
- saifuddin.chowdhury@nrbbankbd.com
Pachdona Branch
- Md. Maniruzzaman
- Head of Branch
- Phone: +8809666457650
- manir.zaman@nrbbankbd.com
Pallabazar Branch
- Mohammad Mohsin
- Head of Branch
- Phone: +8809666458020
- mohammad.mohsin@nrbbankbd.com
Panchabati Branch
- H. M. Masud Rana
- Head of Branch
- Phone: +8809666458520
- masud.rana@nrbbankbd.com
Patenga Branch
- Atikur Rahman
- Head of Branch
- Phone: +8809666458100
- Atikur.Rahman@nrbbankbd.com
Pragati Sarani Branch
- A. B. Md Noman
- Head of Branch
- Phone: +8809666458660
- md.noman@nrbbankbd.com
Principal Branch
- Asaduzzaman Khan
- Head of Branch
- Phone: +8809666457100
- asaduzzaman.Khan@nrbbankbd.com
PURBACHAL BRANCH
- Md Iftakharul Islam
- Head of Branch
- Phone: +8809666458600
- iftakharul.islam@nrbbankbd.com
Rahimanagar Bazar Branch
- Abu Bakar Siddique
- Head of Branch
- Phone: +8809666458160
- abu.siddique@nrbbankbd.com
Rajshahi Branch
- Md. Mahatab Hossen
- Head of Branch
- Phone: +8809666458130
- mahatab.hossen@nrbbankbd.com
Raozan Branch
- Md Nurul Hoque
- Head of Branch
- Phone:+8809666458420
- nurul.hoque@nrbbankbd.com
Satkania Branch
- Ahsanul Karim
- Head of Branch
- Phone: +8809666457750
- ahsanul.karim@nrbbankbd.com
Shafipur Branch
- Emrul Hasan
- In-charge
- Phone: +8809666458330
- Emrul.Hasan@nrbbankbd.com
Sreepur Branch
- Yamin Hossen
- In-charge
- Phone:+8809666458280
- Yamin.Hossen@nrbbankbd.com
Sylhet Main Branch
- Pijush Kumar Sarkar
- Head of Branch
- Phone: +8809666457200
- pijush.sarkar@nrbbankbd.com
Uttara Branch
- Atiqul Islam Akhand
- Head of Branch
- Phone: +8809666457550
- ai.akhand@nrbbankbd.com
Zajira Branch
- Md. Ruhul Amin
- Head of Branch (CC)
- Phone: +8809666457930
- r.amin@nrbbankbd.com

Sub Branch Level Customer Service & Complaints Management Desk(SBLCS & CMD)

ALANKAR MORE SUB BRANCH
- Asif Iqbal Chowdhury
- In-Charge
- Phone: +8809666458745
- asif.chowdhury@nrbbankbd.com
BAHADDARHAT SUB BRANCH
- Md. Arfatul Islam
- In-Charge
- Phone: +8809666458740
- arfatul.islam@nrbbankbd.com
BANASREE SUB BRANCH
- Romana Rahman
- In-Charge
- Phone: +8809666458695
- romana.rahman@nrbbankbd.com
CHARKHAI SUB BRANCH
- Fazle Akbar Chowdhury
- In-Charge
- Phone: +8809666458795
- fazle.chowdhury@nrbbankbd.com
CHATKHIL SUB BRANCH
- Sree Narayan Debnath
- In-Charge
- Phone: +8809666458705
- narayan.debnath@nrbbankbd.com
CHATTOGRAM PORT SUB BRANCH
- Mostafizur Rahaman
- In-Charge
- Phone: +8809666458806
- mostafizur.rahaman@nrbbankbd.com
MADANI AVENUE SUB BRANCH
- Md. Noman Hossen
- In-Charge
- Phone: +8809666458765
- MdNoman.Hossen@nrbbankbd.com
MUGDA SUB BRANCH
- Mohammad Nazmul Haque Khan
- In-Charge
- Phone: +8809666458785
- nazmul.khan@nrbbankbd.com
NIKETON SUB BRANCH
- Shaleha Akther
- In-Charge
- Phone: +8809666458690
- shaleha.akther@nrbbankbd.com
NOAPARA SUB BRANCH
- Shahed Sharif
- In-Charge
- Phone: +8809666458826
- shahed.sharif@nrbbankbd.com
PIRERBAGH SUB BRANCH
- Md. Rokibul Azad
- In-Charge
- Phone: +8809666458770
- rokibul.azad@nrbbankbd.com
RAYERBAG SUB BRANCH
- Mohammad Muklasur Rahman
- In-Charge
- Phone: +8809666458700
- mukhlasur.rahman@nrbbankbd.com
SADARGHAT SUB BRANCH
- Mohammad Riaz Khan
- In-Charge
- Phone: +8809666458790
- riaz.khan@nrbbankbd.com
SAVAR SUB BRANCH
- Md. Shoeb Rahman Robin
- In-Charge
- Phone: +8809666458816
- shoeb.robin@nrbbankbd.com
SHAHI EIDGAH SUB BRANCH
- Md. Jahid Hasan Sohel
- In-Charge
- Phone: +8809666458720
- jahid.sohel@nrbbankbd.com
SHALUTIKOR SUB BRANCH
- Rafiqul Islam
- In-Charge
- Phone: +8809666458800
- rafiqul.11115@nrbbankbd.com
SONAIMURI SUB BRANCH
- Debashish Das
- In-Charge
- Phone: +8809666458811
- debashish.das@nrbbankbd.com
STATION ROAD SUB BRANCH
- Mohammad Shajjadur Rahman
- In-Charge
- Phone: +8809666458725
- shajjadur.rahman@nrbbankbd.com
TAJMAHAL ROAD SUB BRANCH
- Md. Mahidul Islam
- In-Charge
- Phone: +8809666458750
- mahidul.islam@nrbbankbd.com
TALTOLA SUB BRANCH
- Nikhilesh Dash
- In-Charge
- Phone: +8809666458760
- nikhilesh.dash@nrbbankbd.com
TOPKHANA ROAD SUB BRANCH
- Md. Sabir Sagar
- In-Charge
- Phone: +8809666458715
- sabir.sagar@nrbbankbd.com

Complaint Cell

Customer Service & Complaint Management Cell Central Customer Service & Complaints Management Cell (CCS & CMC)

MD. SHAKIR AMIN CHOWDHURY

OLI AHAD CHOWDHURY

SHIHABUL HASAN

MD HABIBUR RAHMAN

Zonal Customer Service & Complaints Management Cell (ZCS & CMC)

BANANI BRANCH

BARISHAL BRANCH

BOGURA BRANCH

CHATTOGRAM MAIN BRANCH

CUMILLA BRANCH

FENI BRANCH

JASHORE BRANCH

KHULNA MAIN BRANCH

O. R. NIZAM ROAD BRANCH

PRINCIPAL BRANCH

RAJSHAHI BRANCH

SYLHET MAIN BRANCH

Branch Level Customer Service & Complaints Management Desk (BLCS & CMD)

Ashulia Branch

Ati Bazar Branch

Banani Branch

Barishal Branch

Barlekha Branch

Bhulta Branch

Bogura Branch

Chattogram Main Branch

Chawk Bazar Branch

Cumilla Branch

Dabidwar Branch

Dhanmondi Branch

Dilkusha Branch

Feni Branch

Goalabazar Branch

Gopalganj Branch

Hemayetpur Branch

Hotapara Branch

Ishwardi Branch

Islami Banking Gulshan Branch

JAFLONG BRANCH

JASHORE BRANCH

Joypara Branch

Kadomtoli Branch

Kazirhat Branch

Khulna, Main Branch

Laldighirpar Branch

Madhapur Branch

Medical Road Branch

Mirpur Branch

Mograpara Branch

Moulvibazar Branch

NAYABAZAR BRANCH

O. R Nizam Road Branch

Pachdona Branch

Pallabazar Branch

Panchabati Branch

Patenga Branch

Pragati Sarani Branch

Principal Branch

PURBACHAL BRANCH

Rahimanagar Bazar Branch

Rajshahi Branch

Raozan Branch

Satkania Branch

Shafipur Branch

Sreepur Branch

Sylhet Main Branch

Uttara Branch

Zajira Branch

Sub Branch Level Customer Service & Complaints Management Desk(SBLCS & CMD)

ALANKAR MORE SUB BRANCH

BAHADDARHAT SUB BRANCH

BANASREE SUB BRANCH

CHARKHAI SUB BRANCH

CHATKHIL SUB BRANCH

CHATTOGRAM PORT SUB BRANCH

MADANI AVENUE SUB BRANCH

MUGDA SUB BRANCH

NIKETON SUB BRANCH

Customer Service & Complaint Management Cell
Central Customer Service & Complaints Management Cell (CCS & CMC)